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Adding a New User

To add a new user to your PlayMaker account, follow these steps:

  • Click on Settings in the top right corner of the PlayMaker web application.
  • Click Users in the Settings Links & Tools box on the left side of the window.
  • Verify that there is an available license in the User Licenses Summary box, under the Search Users box.

Note: If a license is not available, you may disable a user that is no longer using PlayMaker, or reach out to your Client Success Manager to add an additional license to your account. 

  • Click the blue New User button displayed above the user list.
  • Add the user's first name, last name and email address, along with any other profile details desired.
    • At this time you may want to set a temporary password, to provide the user immediate access to the account
  • If your agency has purchased Market Data (TargetWatch), you should assign the appropriate State, County, City, or Zip Code
  • Click Save to save the user information, adding the new user to the list of active users.

 

Important Note: It is not recommended to overwrite current user information to replace a user. Please disable the old user, and add a new user. This maintains a history of the prior user, and causes fewer conflicts over time.

 

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